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CSA Exam - Question 82


What are the steps to retrieve an Update Set?

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Correct Answer: D

The correct steps to retrieve an Update Set are: Verify the Update Set is complete, retrieve it from the source instance, preview it to ensure there are no issues, and then commit it to the target instance. 'Verification' ensures the update set is ready to be moved, 'retrieving' transfers it, 'previewing' checks for potential problems, and 'committing' applies the changes. This sequence ensures a smooth and error-free transition of the update set.

Discussion

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Stefcio
Oct 13, 2021

Correct answer is D.

ThomasBarschdorfOption: D
Feb 18, 2022

It's answer D, test connection is needed, BEFORE retreiving something

IT4lifeOption: C
Jan 22, 2023

If you go through your PDI, you will notice one thing you need to do is to test connection. without proper URL, no connection would be made. The question ask for step to "RETRIEVE AN UPDATE SET. To retrieve, you need test connection. Therefore C is the correct answer. Please refer to https://docs.servicenow.com/de-DE/bundle/tokyo-application-development/page/build/system-update-sets/task/t_RetrieveAnUpdateSet.html and also do it in your PDI to see for yourself.

IbeauoOption: D
Jan 23, 2023

Answer is D. Have a look in the "ServiceNow Administration Fundamentals Participant Guide" on page 465. Copied from above mentioned SN Administration Fundamentals: *1. Retrieve* a. Navigate to All > SystemUpdate Sets > Retrieved Update Sets b. Click Import Update Set from XML c. Choose a file to upload d. Upload the file *2. Preview* *3. Commit* The typical process of retrieving an Update Set includes: 1. Retrieve 2. Prevlew 3. Commlt

Alice_SteeleOption: D
Feb 19, 2023

It's D! Actually 3 steps, according to current book: Retrieve, Preview, Commit

jbthirderaOption: D
Mar 24, 2023

You retrieve a update set in 'Retrieved Update Sets' module, where you import a XML file, after that you should preview and Commit

Joe_Qu
May 27, 2023

The question asks the steps to retrieve an update set. Not the steps to apply an update set. I say answer is C because it coresponds to the steps in page 466 in book ServiceNow Administration Fundamentals - Tokyo . I guess the question should say Retrieve an Update set from a remote instance

Joe_Qu
May 27, 2023

Also look at https://www.servicenow.com/community/developer-forum/what-are-the-steps-to-retrieve-an-update-set/m-p/1367244

DekorehOption: D
Jul 29, 2023

D is correct. Check SN admin fundamental book pg 465. It is written in bold

cluelessdood
Aug 20, 2023

From the training: To retrieve an update set from a remote instance, in the Production instance, navigate to All > System Update Sets > Update Sources and select the sub-production/development instance with the completed update set you want to commit. With remote instances, the update sets are already previewed during the retrieval. The platform does it for you! Click the Retrieve Completed Update Sets button or related link. Any update sets marked as Complete are transferred from the source (sub-production) instance to the target (production) instance. Select the Retrieved Update Sets Related list to access the Retrieved update set; you will see it was already previewed. Select the Update Set you want to commit and click the Commit Update Set button.

BarklesOption: D
Jan 5, 2022

there is no such thing as test connection with update sets in servicenow answer is D

Rameshsu
Jan 21, 2022

The correct answer is D.

RingoLOption: D
Jan 28, 2022

Correct answer is D

Onkard
Feb 2, 2022

Correct answer is D

ADHINOption: D
Feb 17, 2022

The correct answer is D

fauxmaux
May 11, 2022

Correct: D (Test Connection) Retrieve Completed Update Set Preview Update Set (and Review) Commit Update Set (Set to Ignore)

mitashkiOption: D
Jun 28, 2022

D is the correct answer

santo221Option: D
Sep 26, 2022

https://docs.servicenow.com/bundle/sandiego-application-development/page/build/system-update-sets/reference/update-set-transfers.html

mezabo
Nov 14, 2022

D is Correct Retrieve - Preview - Commit

Bubu770
Nov 25, 2022

Guys the questions wasnt what are the steps to upload an update set. D is correct for uploading an Update set, but when you want to retrieve an update set then you need to test connection and Commit. https://docs.servicenow.com/de-DE/bundle/tokyo-application-development/page/build/system-update-sets/task/t_RetrieveAnUpdateSet.html

LovMi21Option: C
Jul 17, 2023

https://docs.servicenow.com/en-US/bundle/rome-application-development/page/build/system-update-sets/task/t_RetrieveAnUpdateSet.html Test a connection is a step here.

Holy_97Option: D
Mar 3, 2024

D is right

David_WuOption: D
Mar 9, 2024

Clearly it's D

oswaldorusbOption: D
Mar 26, 2024

D is the correct one

prabhamegha08
Apr 23, 2024

Answer is D

Adsilva
Jan 9, 2022

C is correct, because it's asking about "updating" and not creating an updated set. https://docs.servicenow.com/bundle/rome-application-development/page/build/system-update-sets/task/t_RetrieveAnUpdateSet.html

ElviZOption: C
Jan 10, 2022

https://docs.servicenow.com/bundle/rome-application-development/page/build/system-update-sets/task/t_RetrieveAnUpdateSet.html

AdsilvaOption: C
Jan 14, 2022

C is correct, because it's asking about "updating" and not creating an updated set. https://docs.servicenow.com/bundle/rome-application-development/page/build/system-update-sets/task/t_RetrieveAnUpdateSet.html

ELENT
May 26, 2022

The answer is D. Test connection required to verify URL https://docs.servicenow.com/bundle/sandiego-application-development/page/build/system-update-sets/task/t_RetrieveAnUpdateSet.html

ELENT
May 26, 2022

Apologies, the answer is C as "Test connection" to verify the appropriate URL and method. Same link

MarksterOption: D
Jun 14, 2022

Correct Answer

mitashki
Jun 28, 2022

D is the correct answer

IlovetestsOption: C
Oct 9, 2022

Answer is C. Retrieving an update set implies it's a remote connection. Once your connectivity has been set, you simply pick the update set you want, Test Connection, and then Submit. The retrieving and previewing is done in the background so it's not necessary.

Reanimator
Oct 10, 2022

C. This is in reference to remote update sets, which are required to be Complete to transfer. Test Connection, if successful, will bring the update set over and review it. Commit applies the update set.

lsopala
Oct 18, 2022

D is correct

Sam96k_Patil
Dec 15, 2022

C will not be the answer, if we try to get update set by update sources module we need to pass instance details and test connection once it done we need to check for complete update set once it done we need to preview and then comment. so preview is missing there hence I think D will be the right option.

Spiderman5000Option: C
Jan 7, 2023

I agree with Bubu770. Although I typically apply an update set from a local file, the question is about "retrieve" not about "upload". To retrieve (from a remote source) you must Test Connection.

JorrOption: D
Jan 11, 2023

D is correct

Oluwalana54Option: D
Jan 25, 2023

1. Retrieve 2. Preview 3. Commlt

mrnowOption: D
Jan 29, 2023

D is correct

evokenOption: D
Feb 15, 2023

You retrieve, preview and then commit.

Steph17
Feb 18, 2023

Correct Answer is D.

vrwjjr85
Mar 14, 2023

Correct answer is D

halflife7
Apr 27, 2023

ignore the people saying c... they got no clue its Clearly D

pielouisOption: D
May 16, 2023

It should be D

cluelessdood
Aug 20, 2023

From the training:

jnk252Option: D
Nov 27, 2024

D is correct

nikky2Option: D
Feb 2, 2025

its correct answer