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CSA Exam - Question 1


A Service Catalog may include which of the following components?

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Correct Answer: D

A Service Catalog typically includes components that help users navigate and utilize the available services and products efficiently. Record Producers allow users to create records such as incidents or requests directly from the catalog. Order Guides help group multiple catalog items into a single request, making it easier to order complex sets of items. Catalog Items represent individual services or products that users can request, each typically including details about the service, such as a description, price, and fulfillment process. Therefore, Record Producers, Order Guides, and Catalog Items are all essential components of a Service Catalog.

Discussion

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som_420
Feb 3, 2022

correct

Raxon
Jun 13, 2023

The overall catalog is made up of a collection of discrete catalog items. The basic Service Catalog item types include: Standard catalog items Record producers: giving alternative ways of adding information such as Incidents via the service catalog. Order guides: to group multiple catalog items in one request. Content Items: catalog items which provide information instead of goods or services. https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/service-catalog-management/concept/c_IntroductionToCatalogItems.html

SaiExamtopicOption: D
Oct 9, 2023

D is correct

Certs_HubOption: D
Dec 25, 2023

Record Producers - allows users to create records such as incidents or requests directly from the catalog. Order guides - it allows users to create tasks or requests from service catalog. Guides users to fill all necessary information to order. Catalog Items: It represent individual services or products that users can request from the Service Catalog. item typically includes details about the service, such as a description, price, and any associated fulfillment process.

Prem009Option: D
Feb 14, 2023

D is correct

julianamendoOption: D
Aug 29, 2023

Record Producers, Order Guides, and Catalog Items

mitashkiOption: D
Jun 27, 2022

This is the correct answer

S_040
Jul 14, 2022

Correct

Ausias18
Jul 25, 2022

D is correct

Bonche
Oct 21, 2022

D is the correct answer

KIKI_AIOption: D
Dec 15, 2022

D is correct

saiakhilpalle
Dec 20, 2022

Correct

komplex
Jan 10, 2023

ANS - D

mrnowOption: D
Jan 29, 2023

D is correct

ppremy
Feb 13, 2023

D. Record Producers, Order Guides, and Catalog Items are all Service Catalog components

Mahindra_ReddieOption: D
Apr 18, 2023

D is correct

WillmonzaniOption: D
Apr 19, 2023

D is correct.

LuchitoOption: D
May 26, 2023

D is correct

viviasantosgOption: D
May 28, 2023

D is correct

HNTrinhOption: D
Jun 1, 2023

D is correct.

AMITKSIOption: D
Aug 9, 2023

D is correct

dipayan9051Option: D
Sep 21, 2023

Record Producers, Order Guides, and Catalog Items

Mers17
May 3, 2024

D is correct

hatanaokiOption: D
May 28, 2024

The correct answer to this question is definitely D.

ManoelPaulinoOption: D
Jun 6, 2024

corret is D

TipoZicoOption: D
Jul 4, 2024

It is.

Jk11122333444555666
Oct 24, 2024

D is correct

[Removed]
Nov 6, 2024

Yeah D is the rite answer thank you topic .

CarlaWIOption: D
Feb 10, 2025

Perfect example of a question I hate. I know how to setup service catalogs, including flows for fulfilling requests. Don't know the exact terminology of the parts so I have to fail the exam over this.

KMC_MNJOption: D
Feb 12, 2025

perfect example of a question I hate. I know how to setup service catalogs, including flows for fulfilling requests. Don't know the exact terminology of the parts so I have to fail the exam over

mopinOption: D
Apr 29, 2025

Thanks Really Helpful Questions: https://lc.cx/8SiYW1

EllisAudreyOption: D
May 1, 2025

Standard catalog items Record producers: giving alternative ways of adding information, such as Incidents via the service catalog. Order guides: to group multiple catalog items in one request. Click Here: https://zig.ht/ServiceNowCSA The overall catalog is made up of a collection of discrete catalog items.