What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?
The calculation provided in the question is used in the auto-assignment methodology. The formula describes a weighted scoring model, where tasks are assigned based on a weighted sum of various criteria. This is a core principle of auto-assignment systems, which are designed to allocate tasks automatically based on predefined criteria and their corresponding weights to ensure an optimized task distribution.
Dynamic Scheduling - A - 100% this is the base formula for calculate a task assignment in the Dynamic Scheduling module
It should be C, "Auto assignment" Source: https://docs.servicenow.com/bundle/tokyo-service-management-for-the-enterprise/page/product/planning-and-policy/concept/c_AgAtAssgmtMlt.html
My bad, it is actually A that is correct
https://www.servicenow.com/docs/bundle/xanadu-service-management-for-the-enterprise/page/product/planning-and-policy/concept/c_AgAtAssgmtMlt.html