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CSA Exam - Question 10


From the User menu, which actions can a user select? (Choose three.)

Show Answer
Correct Answer: BCD

From the User menu, users can Log Out of ServiceNow, Elevate Roles, and Impersonate Users. Logging out is a basic functionality for security purposes. Elevating roles allows users with sufficient permissions to temporarily increase their access level for administrative tasks. Impersonating users is available to those with specific permissions for troubleshooting or testing.

Discussion

18 comments
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2pagesServiceNowSolutions
Jul 12, 2023

badly worded...a *user cant select any! a user with both admin and security roles can select the three answers they're seeking.

Meraj_khan
Jul 27, 2022

Confusing question as I thought it is asking about a generic ITIL user not an administrator.

bharatns
Feb 11, 2022

correct

KIKI_AIOptions: BCD
Dec 15, 2022

B C D is correct

Lucifer01Options: BEF
May 27, 2024

From ChatGPT

sepherethOptions: BCD
Jul 9, 2022

correct

S_040
Jul 14, 2022

Correct

Bonche
Oct 21, 2022

B, C, D is the correct answer

saiakhilpalle
Dec 20, 2022

BCD are correct

mrnowOptions: BCD
Jan 29, 2023

B C D is correct

Augusto0007Options: ACD
Feb 15, 2023

A,C And D is correct

techead
Apr 1, 2023

This is a tricky question. You can modify how you get notifications through User menu => Preferences => Notifications. B,C,D is correct.

PeterK0
Jan 25, 2024

but you can not send notifications right?

PeterK0
Jan 25, 2024

but you can not send notifications right?

evokenOptions: BCD
Feb 25, 2023

B C D is correct

Mahindra_ReddieOptions: BCD
Apr 18, 2023

Is correct answer

AMITKSIOptions: BCD
Aug 9, 2023

B, C, D is correct

Certs_Hub
Dec 25, 2023

B, D, E are correct answers. B. Log Out ServiceNow: Logging out is a common action available in user menus to securely sign out of the system. D. Impersonate Users: Impersonating users allows administrators or users with specific permissions to temporarily assume the identity of another user for troubleshooting or testing purposes. E. Order from Service Catalog: If the system includes a Service Catalog, users may have the option to order services or items from it through the User menu.

David_Wu
Feb 11, 2024

B, D, E should be the answers

TipoZicoOptions: BCD
Jul 4, 2024

"um... actually..."

NexfoOptions: BCD
Feb 11, 2025

Just drop the menu :)