What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?
What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?
The equivalent of NOT selecting any group when configuring multiple active configurations of OpenFrame is selecting all the groups. This means that if no groups are selected, the configuration will be available to all users with the openframe user role.
The user groups selected for this configuration. Access to this configuration is limited to the users that have the openframe user role and that belong to the selected groups. Note: If you do not select any groups, the configuration is available to all users with the openframe user role. https://docs.servicenow.com/en-US/bundle/vancouver-customer-service-management/page/product/customer-service-management/task/t_CreateAnOpenFrameConfiguration.html
B. Selecting none of the groups
A is correct
Answer: A. Selecting all the groups Explanation: "If you do not select any groups, the configuration is available to all users with the openframe user role." translates to all the groups Source: https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-service-management/task/t_CreateAnOpenFrameConfiguration.html
B. Selecting none of the groups In ServiceNow's OpenFrame configuration, when you configure multiple active configurations, not selecting any group effectively means that the configuration applies to all users, as there are no restrictions based on group membership. This is equivalent to the behavior of selecting all groups.