Which is part of the 'focus on value' guiding principle?
Which is part of the 'focus on value' guiding principle?
Understanding what services help the service consumer is part of the 'focus on value' guiding principle. This involves identifying and working on services that truly add value to the consumer and ensuring that the organization's efforts are aligned with consumer needs and value expectations.
A. Understanding what services help the service consumer = focus on value B. Reducing the number of steps in the customer experience = keep it simple and practical C. Assessing services to identify parts that can be reused = start where you are D. Identifying activities that can be achieved in smaller iterations = progress iteratively with feedback
A for me, keyword is understand which is logically related to value
A is correct.
A is correct
A is correct