Which are elements of the service value system?
Which are elements of the service value system?
The elements of the service value system in the context of ITIL are governance, service value chain, and practices, among others. These components help integrate various activities and ensure the consistent delivery of valuable products and services. Governance provides oversight, the service value chain manages value creation and delivery, and practices ensure the continuous development and improvement of service management capabilities.
Service value system are 1. Guiding principles 2. Governance 3. Service value chain 4. Practices 5. Continual improvement
B is correct.
correct answer is B
This is ITIL definition
Under 1.3.1, The core components of the ITIL SVS are: • the ITIL service value chain • the ITIL practices • the ITIL guiding principles • governance • continual improvement.