Which value chain activity ensures that service components meet agreed specifications?
Which value chain activity ensures that service components meet agreed specifications?
The appropriate value chain activity that ensures service components meet agreed specifications is 'Design and transition.' This activity focuses on the design, development, and transition of services and components to ensure they align with agreed specifications, requirements, and objectives of the organization. The Design and Transition activity is specifically responsible for confirming that components meet requirements before they are made available for subsequent activities like Obtain/Build or Deliver and Support.
Obtain/Build The Obtain/Build activity is responsible for ensuring that all service components are available when and where needed, and that they meet the agreed specifications. https://www.beyond20.com/blog/what-is-the-itil-4-service-value-chain/
Not "Obtain/Build". Your quote is correct but you are missing what the quesion is asking.
The question is specifically asking about "components", components are not deliver and support, they are full services by the time they get to the deliver and support activity. Answer is Obtain/Build.
The question is specifically asking about "components", components are not deliver and support, they are full services by the time they get to the deliver and support activity. Answer is Obtain/Build.
Good answer C is correct . Guys who support D , please compare the below Obtain/Build The purpose of this value chain activity is to ensure that service components are available when and where they are needed, and meet agreed specifications. Deliver and Support The purpose of this value chain activity is to ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations.
Keyword giveaway here is "service components"
B - Design and Transition The purpose of the design and transition value chain activity is to ensure that products and services continually meet stakeholder expectations for quality, costs, and time to market. B is the correct answer
B. Design and transition The "Design and transition" value chain activity ensures that service components meet agreed specifications by focusing on the creation, modification, and transition of new or changed services to meet customer expectations and business needs.
D. Deliver and support - Ensuring the delivery and support for services according to agreed specifications.
I agree with Deliver and Support
It's C. D is correct pertaining to "services" but the question is specifically asking about service "components", which is a different activity.
C is correct
Service COMPONENTS is obtain/build
The "Design and Transition" activity in the Service Value Chain ensures that service components and products are designed and transitioned to meet agreed-upon specifications, quality standards, and stakeholder expectations. This activity focuses on ensuring that services are fit for purpose and ready for operation. Breakdown of other options: A. Plan: Incorrect. The "Plan" activity focuses on setting the strategic direction and ensuring shared understanding, not ensuring components meet specifications. C. Obtain/build: Incorrect. This activity involves acquiring or creating service components, but it does not ensure they meet agreed specifications (that happens during "Design and Transition"). D. Deliver and support: Incorrect. This activity focuses on delivering services to customers and providing ongoing support, not validating specifications. When the question is about meeting agreed specifications or preparing for operational readiness, think of "Design and Transition."
C is correct. Backing my answer with DION Training ITIL 4 Foundation Study Guide.
B is correct.
Why not B?
B. Design and transition. The "Design and Transition" value chain activity is responsible for ensuring that service components are designed and built to meet the agreed specifications. This activity focuses on the effective design, development, and transition of services and components to ensure they align with the organization's requirements and objectives.
B. Design and transition. The "Design and Transition" value chain activity is responsible for ensuring that service components are designed and built to meet the agreed specifications. This activity focuses on the effective design, development, and transition of services and components to ensure they align with the organization's requirements and objectives.
The Design and Transition activity in the value chain ensures that service components meet agreed specifications. This activity focuses on designing services and service components to meet requirements, as well as transitioning them into the live environment in a controlled manner.
Answer is D The purpose of the deliver and support value chain activity is to ensure that services are delivered and supported according to agreed specifications and stakeholders expectations.
C is correct: Obtain/build - Ensuring that service components are available when and where they are needed, and that they meet agreed specifications. service components ... meet agreed specifications
I have checked 100% is C the correct answer
C is correct.
Deliver and Support: The purpose is to ensure that services are delivered and supported according to agreed-upon specifications and stakeholders’ expectations.
C ..Obtain/Build
C. Obtain/Build Correct! The purpose of 'obtain/build' value chain activity is "to ensure that service components are available when and where they are needed, and meet agreed specifications." Service components for 'deliver and support' and service components for design and transition are key outputs of 'obtain/build' value chain activity.
C ..Obtain/Build
well if C is correct here, what about rather similar question #155 " Which is included in the purpose of the `˜deliver and support' value chain activity?" community says " A. Meeting stakeholder expectations for time to market" is not correct and it should be " D. Providing services to agreed specifications".
C : Obtain/Build
B. Design and transition
Obtain & Build is "Service Components Meet agreed specification" Deliver & Support is "Service Components are Delivered as per the agreed specification" So the right answer will be Obtain/Build
correct answer is C
The purpose of 'obtain/build' value chain activity is "to ensure that service components are available when and where they are needed, and meet agreed specifications"
In ITIL V4, the value chain activity that ensures service components meet agreed specifications is the "Obtain/Build" activity. In the "Obtain/Build" stage of the service value chain, resources are obtained and turned into products, and services are developed or modified to meet the agreed specifications and requirements. This stage involves ensuring that the necessary components are available to deliver a service according to the specifications and agreements made with the customers and stakeholders.
the key word here is "components". Answer is Obtain/Build
Design and transition
B - Design and Transision
C. Obtain/build The purpose of the obtain and build activity is to ensure that service components are available when and where they are needed and meet agreed specifications while Design and transition are to ensure that products and services continually meet stakeholder's expectations for quality, costs, and time to market.
Obtain/build
Design and Transition: Focus: Designing services and verifying their implementation. Specification: Define specifications during design and verify during transition. Lifecycle Stage: Early stages, planning and preparing for deployment. Obtain/Build: Focus: Acquiring or building resources and components. Specification: Ensure components adhere to agreed specifications. Lifecycle Stage: Later stages, implementing and deploying services.
Deliver and support is the value chain activity that ensures services are delivered and supported according to agreed specifications and stakeholders’ expectations.
The Design and transition value chain activity ensures that products and services meet the agreed specifications, including quality, performance, and other criteria, before they are released into live environments.
Obtain/Build: Ensure service components are available when needed, and meet agreed specifications
obtain/build value chain activity “The purpose of the obtain/build value chain activity is to ensure that service components are available when and where they are needed and meet agreed specifications”.
According to ITIL 4, page 110, the purpose of the "Obtain/Build" activity in the Service Value Chain (SVC) is to ensure that service components are available when and where needed and meet the agreed specifications. Covers the acquisition, development, or customization of service components. Ensures that created or purchased items comply with established requirements. Includes the integration of internal and external components for final service delivery. Incorrect alternatives:
D. Deliver and support :ensure that service meet stackholders' expectation and the agreed specification
C - The purpose of the obtain/build value chain activity is to ensure that service components are available when and where they are needed, and meet agreed specifications.
In ITIL 4, the Design and Transition activity within the Service Value Chain is responsible for: Ensuring that products and services meet quality, performance, and functional requirements — i.e., they are designed correctly and transitioned smoothly into live environments. 📌 This includes: Designing new or changed services Validating that components match agreed specifications Planning deployment and release Managing changes effectively ✅ Therefore, ensuring service components meet specifications is exactly what this activity is meant to do.