Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 21

What can be used to determine if a service is 'fit for purpose'?

    Correct Answer: D

    Utility refers to what the service does and is used to determine if a service meets its intended purpose. It assesses whether the service functions as needed and provides the intended value, thus determining if it is 'fit for purpose'.

Discussion
nreedOption: D

Utility: fit for purpose Warranty: Fit for use

AnsisyOption: D

2.5.4 Utility and warranty: Utility can be summarized as ‘what the service does’ and can be used to determine whether a service is ‘fit for purpose’

lbandasoOption: D

answer D

SoshirazOption: D

Reponse