Scenario: A Citrix Architect designed an environment where policies will be deployed using Workspace Environment Management (WEM). The architect decided to install two WEM Infrastructure Services servers in order to meet the expected load in the environment.
What should the architect do to ensure that both servers can be utilized in the environment?
In order to ensure both Citrix Workspace Environment Management (WEM) Infrastructure Services servers can be utilized and actively receive communications in the environment, a load-balancing virtual IP (VIP) should be configured on a NetScaler appliance. By configuring a load-balancing VIP, both servers can handle the expected load effectively and provide redundancy and high availability.
Source: https://docs.citrix.com/en-us/workspace-environment-management/current-release/install-and-configure/infrastructure-services.html#configure-load-balancing
"Create a virtual IP address (VIP) that covers the number of infrastructure servers you want to put behind a VIP. All the infrastructure servers covered by a VIP are eligible when agents connect to the VIP."