A network engineer recently deployed a wireless network for users at a new office to join video conferences wirelessly. The existing network consists of routers that are configured for EIGRP and BGP, which are located at several data centers in different physical locations. The engineer configured PIM-SSM within a single domain from a single source. However, during the testing phase, the video conference failed to work for any of the users. The IPs are reachable and firewalls in the network are configured correctly to allow the traffic. Which action resolves the issue?