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CQE Exam - Question 9


Information that is received by upper management, is often distorted. Which of the following actions is effective in countering this problem?

I. Stop killing the messenger.

II. Establishing an open door policy.

III. Practice management by walking around.

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Correct Answer: D

To counter the problem of information distortion received by upper management, all three actions should be considered. Stopping the practice of punishing the messenger encourages honest communication (I). Establishing an open door policy fosters a culture of transparency and approachability (II). Practicing management by walking around allows managers to gather firsthand information and understand the work environment better (III). Therefore, implementing all three actions can effectively address the issue.

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Sachindra_89Option: D
Jan 14, 2023

Established open door policy and killed massager is one of good option for the same