An improvement in quality costs is MOST clearly indicated when:
An improvement in quality costs is MOST clearly indicated when:
An improvement in quality costs is most clearly indicated when appraisal and failure costs drop. Appraisal costs are associated with measuring and monitoring activities to ensure quality requirements are met, and failure costs are the costs resulting from products or services not conforming to quality requirements. Therefore, a decrease in these costs directly indicates an improvement in quality.
Management objectives are met.