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CQE Exam - Question 21


What is the key ranking difference between the Deming philosophy and the Malcolm Baldrige award criteria?

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Correct Answer: A

The key ranking difference between the Deming philosophy and the Malcolm Baldrige National Quality Award (MBNQA) criteria is that Deming prescribes an 'all or nothing' approach to the 14 points, suggesting that they must all be adopted together to be effective. In contrast, the MBNQA ranks categories with different weights, assigning varying levels of importance to different areas such as leadership, strategy, and customer focus.

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Sachindra_89Option: A
Jan 14, 2023

Acceptable