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Question 14

Which of the following are likely to be positive actions in obtaining a supplier's commitment to quality improvement?

I. Involving the supplier early in the product development stage.

II. Partially reimbursing the supplier, when the product is rejected.

III. Establishing a firm schedule of required product quantities and dates.

IV. Providing meaningful and timely quality performance feedback.

    Correct Answer: A

    Involving the supplier early in the product development stage helps to ensure their commitment to quality improvement as they can provide input into the design and manufacturing process. Providing meaningful and timely quality performance feedback is also crucial, as it helps suppliers understand their performance and where improvements are needed. Partially reimbursing the supplier when the product is rejected could incentivize them to not fully commit to quality as they might expect compensation even for rejected products. Establishing a firm schedule of required product quantities and dates is important for logistical planning but does not directly relate to improving quality. Therefore, options I and IV are most likely to be positive actions in obtaining a supplier’s commitment to quality improvement.

Discussion
Sachindra_89Option: C

Partially Reimbursement supplier is not required when products is rejected.