Question 6 of 93
Which three features does Cisco Finesse provide as an out-of-the-box agent desktop? (Choose three.)
Correct Answer: A, B, E

Question 7 of 93
The JTAPI communications between the Cisco Unified Communication Manager cluster and Cisco Unified Contact Center Enterprise include three distinct types of messaging. Which three options are those messages? (Choose three.)
Correct Answer: B, D, F

Question 8 of 93
Which three components are required in a Cisco Unified CVP VXML "standalone" server deployment model? (Choose three.)
Correct Answer: A, B, E

Question 9 of 93
Which type of traffic from the peripheral gateway to the central controller is considered high priority in the Cisco Unified Contact Center Enterprise solution?
Correct Answer: C

Question 10 of 93
Which attribute can be created in Cisco Unified Contact Center Enterprise Precision Routing?
Correct Answer: A