Question 6 of 96

ABC Company wants to import files at certain standard times, but occasionally a file will be dropped on a Friday if the 30th of the month falls on a weekend.

What is the flow?

    Correct Answer: C

    For a company that wants to import files at certain standard times but occasionally drops a file on a Friday if the 30th of the month falls on a weekend, the use of a scheduled automation is most appropriate. This ensures that routine imports happen regularly and can accommodate the occasional adjustment based on specific dates. Scheduled automations can be configured to handle these exceptions effectively, whereas a triggered import is more suitable for unpredictable timings when files arrive at non-standard intervals.

Question 7 of 96

Northern Trail Outfitters (NTO) experienced a 24-hour website outage beginning on a peak shopping day, as a result, a number of logged-in customer's shopping sessions were disrupted. When the site is back online, the retailer would like to encourage those shoppers to return the site and continue their shopping.

What action should Northern Trail Outfitters (NTO) take?

    Correct Answer: C

    Importing a file of logged-in customers into NTO's existing Abandoned Cart journey in Journey Builder is the most effective action. This option specifically targets the customers whose shopping sessions were interrupted, encouraging them to return and complete their purchases. By leveraging the Abandoned Cart journey, NTO can ensure personalized and relevant communication, which is likely to be more effective than a generic apology email.

Question 8 of 96

A user in Marketing Cloud needs to send an email to a Salesforce Report via a Send Flow process.

How should the consultant meet this requirement?

    Correct Answer: C

    To send an email to a Salesforce Report via a Send Flow process in Marketing Cloud, the appropriate approach is to create a Salesforce Data Extension. This allows the user to select the data from Salesforce, including reports, and use it as the audience for email sends within Marketing Cloud. Other options, such as adding permissions, validation rules, or custom VisualForce Pages, do not directly facilitate the email sending process based on Salesforce Reports in Marketing Cloud.

Question 9 of 96

Analyst of Northern Trail Outfitters (NTO) marketing team needs to pull email metrics for an upcoming quarterly company meeting. These metrics need to be reported per email campaign for each of NTO's Business Units:

* Number of Sends

* Delivery Rate

* Overall Bounce Rate

* Block Bounce Rate

* Open Rate

* Click Rate

* Complaint Rate

* Unsubscribe Rate

Which email report should NTO's Marketing Analyst pull from Marketing Cloud to get this information?

    Correct Answer: B

    The Account Send Summary Report is appropriate because it provides a comprehensive overview of email send metrics for each Business Unit, including important metrics such as Number of Sends, Delivery Rate, Overall Bounce Rate, Block Bounce Rate, Open Rate, Click Rate, Complaint Rate, and Unsubscribe Rate. Other reports such as the Campaign Email Tracking Report and Email Send Report don't cover all these metrics comprehensively.

Question 10 of 96

A retail company's database of record resides at a third party company that also keeps track of purchase history. Their database only updates once a day where new records can be created and merged. The database uses the unique identified "Customer ID".

The company wants to send real-time Welcome emails to newly registered website users who provide their email address in exchange for getting 10% off their first order, and ensure this send is connected to "Customer ID" in the database.

What three key issues should be addressed? (Choose three.)

    Correct Answer: A, B, E

    To address the requirement of sending real-time Welcome emails to newly registered users and ensuring they are linked to their Customer ID, the key issues that should be addressed are: (1) How Marketing Cloud and the database will synchronize, as we need to ensure that the real-time data is properly integrated and the emails are sent promptly. (2) What will be used as Subscriber Key, because it is essential to decide whether the Customer ID or another identifier (such as the email) will be used to uniquely identify subscribers in Marketing Cloud. (3) Whether new users will have a 'Customer ID', as this is crucial for linking the welcome emails to the records in the database. Addressing these three issues ensures that the integration is seamless and that all newly registered users receive their welcome emails with the appropriate discount offer.