Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day.
What method of dispatching should a Consultant recommend implementing?
Universal Containers need a method that accommodates frequent changes to a technician's daily schedule. Automatically Dispatch Service Appointments using Drip Feed is the most appropriate method here because it continuously updates and distributes work assignments progressively to technicians. This minimizes disruptions and confusion due to the dynamic nature of the schedule.
A client is creating a new API application. The app should only be accessible from other apps that they deploy to Heroku. Also, traffic between the other apps and the API should not transit the public internet.
Which solution should an Architect recommend to meet these requirements?
To ensure that the API application is only accessible from other apps deployed to Heroku and that traffic does not transit the public internet, the application should be created with Internal Routing enabled in a Private Space. Internal Routing allows applications within the same Private Space to communicate without using the public internet, providing a secure and private network for inter-app communication.
A client has data in a production Heroku Postgres database, and needs to quickly get access to a subset of that data for reporting needs.
Which two features does Heroku Dataclips provide to enable this? (Choose two.)
Heroku Dataclips provides features that allow users to export query results in various formats, including JSON and CSV. JSON export enables seamless integration with web applications through CORS support. CSV export is commonly used for reporting and data analysis as it is a widely accepted format for data interchange.
A client wants to create a secure network connection between Heroku applications running in a Private Space and an AWS VPC.
Which Heroku feature should an Architect recommend to create the connection?
To create a secure network connection between Heroku applications running in a Private Space and an AWS VPC, the appropriate feature to use is Private Space Peering. This feature allows for the connection of a Heroku Private Space directly to an AWS VPC, providing a secure and efficient way to link the two environments.
Universal Containers has a Heroku app that uses several third-party add-ons. They now need to enforce data privacy and be compliant with General Data
Protection Regulation (GDPR).
What should an Architect advise UC regarding data residency in this scenario?
Heroku does not control where add-on providers store data. This is because Heroku operates in various regions but does not manage the physical storage of data for third-party add-ons. Since these add-ons are managed by external providers, they have their own data residency policies and practices, which are outside the control of Heroku. Therefore, the enforcement of data privacy and GDPR compliance will heavily rely on the third-party providers' compliance measures.