A company wants to automatically send a company-wide email every Sunday to remind employees to submit expenses.
You need to configure the Microsoft Flow type that requires the least amount of user interaction and the highest level of consistency.
Which Flow type should you configure?
To automatically send a company-wide email every Sunday with the least amount of user interaction and highest level of consistency, you should configure a scheduled flow. Scheduled flows allow you to set a specific time and frequency for the task to occur automatically, ensuring that the email is sent out every week without requiring any manual intervention.
You need to enable users to export and import data that is in bank and payroll files in Dynamics 365 for Business Central.
What should you set up?
To enable users to export and import data that is in bank and payroll files in Dynamics 365 for Business Central, you should set up the Data Exchange Framework. This framework facilitates the electronic exchange of various types of data, including bank and payroll files, which is essential for efficient cash management processes.
You review your current open cases in Dynamics 365 for Customer Service.
When should you use parent/child cases?
You should use parent/child cases for cases from the same company because this allows for better organization and management of related issues within the same organization. Parent/child cases can help streamline the resolution process by linking related cases, enabling more efficient tracking and handling of these cases. This approach also ensures that any updates or changes to the parent case are automatically applied to all related child cases, thereby maintaining consistency and reducing duplication of effort.
DRAG DROP -
Match each customer scenario to the appropriate Dynamics 365 application.
To answer, drag the appropriate application from the column on the left to its customer scenario on the right. Each application may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:
The question asks to match each customer scenario to the appropriate Dynamics 365 application. Without specific scenarios or a list of applications provided, it's not possible to give a definitive answer. Generally, Dynamics 365 includes applications such as Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Marketing, Dynamics 365 Finance, and Dynamics 365 Supply Chain Management among others. Each of these applications serves different business functions. For instance, Dynamics 365 Sales is used for managing sales processes and customer relationships, while Dynamics 365 Customer Service focuses on customer support and services. Dynamics 365 Marketing is designed for marketing automation and campaign management. For financial operations, Dynamics 365 Finance is the appropriate application, and for supply chain and manufacturing operations, Dynamics 365 Supply Chain Management is suitable. Understanding the specific scenario is crucial in assigning the correct application.
This question requires that you evaluate the underlined text to determine whether it is correct.
A user who can access records in Dynamics 365 for Customer Service Hub is able to access the same records in the mobile app automatically.
Review the underlined text. If it makes the statement correct, select "No change is needed". If the statement is incorrect, select the answer choice that makes the statement correct.
A user who can access records in Dynamics 365 for Customer Service Hub is able to access the same records in the mobile app if the user's security role includes the Dynamics 365 for mobile privilege. This is because access to records on different platforms in Dynamics 365 depends on the privileges assigned to the user's security role.