Emergency Routing is the feature that allows a voice interaction to interrupt an email interaction. This functionality is essential in situations where urgent or high-priority communications need to take precedence over ongoing interactions.

Bullseye routing method allows for up to 8 rings to be defined. This method progressively expands the selection pool from the innermost ring to the outer rings, thereby relaxing the required skills as you move outwards.

The license used by a user is indeed determined by the permissions enabled in the roles assigned to that user. Each role has an associated license, and the license cost represents the highest cost of the permissions assigned within that role. Therefore, the statement is true.

The role automatically assigned to a new user is typically 'employee'. This role has the lowest level of permissions and is automatically given to all new users when they are added to an organization. Additional permissions can be added by assigning further roles by an administrator.

Genesys Cloud CX Architect allows users to play pre-recorded messages, convert text to speech, and receive and route calls. These features are integral to the functionality of Architect, facilitating efficient call management and dynamic content delivery during interactions.