"• Install the Virtual App service, a component of the Workspace ONE Access connector, on a supported Windows server. Workspace ONE Access connector 22.09 and later support integration with VMware ThinApp."

It's clear from the documentation that to use ThinApp packaged applications integrated with Workspace ONE Access, you should use the following versions: For VMware ThinApp with Workspace ONE Access 20.01: Use VMware Identity Manager Linux-based connector appliance version 2018.8.1. If your environment includes Virtual Apps: Use VMware Identity Manager connector version 19.03.0.1 or 19.03. It's crucial to follow the version compatibility guidelines provided in the documentation to ensure proper integration and functionality within your Workspace ONE Access environment.

https://docs.vmware.com/en/VMware-Workspace-ONE-Access/20.10/rn/VMware-Workspace-ONE-Access-Release-Notes--On-Premises-.html The Workspace ONE Access 20.10 connector does not support Virtual Apps (Citrix, Horizon, Horizon Cloud, and ThinApp integrations). If your environment includes Virtual Apps or you plan to use Virtual Apps in the future, do not migrate to Workspace ONE Access 20.10 connectors. To use virtual apps with Workspace ONE Access 20.10, you must use VMware Identity Manager connector version 19.03.0.1 or 19.03. VMware Identity Manager Integration Broker 19.03.0.1 | October 2020 | Build 16975699 works only with VMware Identity Manager connector version 19.03.0.1 VMware Identity Manager Integration Broker 19.03 | April 2019 | Build 13221855 works only with VMware Identity Manager connector version 19.03. To use VMware ThinApp with Workspace ONE Access 20.01, you must use VMware Identity Manager Linux-based connector appliance version 2018.8.1. If you use ThinApp packages do not upgrade to the 19.03 or the 20.01 version of VMware Workspace ONE Access connector. VMware Identity Manager Desktop 3.2 | March 2018 | Build 7952055 is used with ThinApp package