After a number of outages within a production VMware software-defined data center, an administrator is tasked with identifying a solution to meet the following requirements:
Reduce the risk of outages by proactively identifying issues with the environment and resolving them.
Reduce the complexity of uploading log bundles when raising support tickets.
Which solution should the administrator recommend to meet these requirements?
To meet the requirements of reducing the risk of outages by proactively identifying issues and reducing the complexity of uploading log bundles when raising support tickets, the best solution is VMware Skyline Advisor Pro. VMware Skyline Advisor Pro is designed to provide proactive findings and recommendations, helping to identify and resolve issues before they cause outages. Additionally, it includes automated log transfer capabilities, simplifying the process of uploading log bundles when creating support tickets.
B - From my point of view Skyline Advisor is the best answer Skyline uoload a log bunddle in the VMware case on demand. Reduce the risk of outages by proactively identifying issues with the environment and resolving them. Reduce the complexity of uploading log bundles when raising support tickets. Which solution should the administrator recommend to meet these requirements?
C - From raising a support ticket to getting support, the entire cycle may become a time-consuming part. https://blogs.vmware.com/vsphere/2020/09/introducing-vmware-skyline-health-diagnostic-tool.html
Answer is correct
this is incorrect. The key word here is "proactive" Vmware describes SHD to be reactive and Skyline advisor to be proactive. ANswer is b
Selecting "B" based on this statement: "Skyline advisor is a proactive analytics tool, whereas skyline health diagnostic is purely reactive, symptom based, focused on logs analysis and recommendations" https://blogs.vmware.com/vsphere/2020/09/introducing-vmware-skyline-health-diagnostic-tool.html
proactive + uploading log bundles
As Skyline Advisor Pro can upload logs directly to SupportRequest, VMware TSEs can now access Aria Operations for Logs events and information directly within the service, speeding the troubleshooting process and driving faster Support Request (SR) resolution times.
https://docs.vmware.com/en/VMware-Skyline-Advisor/services/user-guide.pdf
From O,S,Sv8 7-104; "Skyline Advisor Pro is a self-service web application with which you can view proactive findings and recommendations on-demand, within a web browser." I think proactive is the key word here.
B: https://www.vmware.com/ca/support/services/skyline.html "Automated Log Transfer Reduce the time and effort you spend on uploading manual log requests with 17 times faster support provided by Skyline Log Assist"
It could be B as this KB also refers to skyline Advisor making it easy to upload logs to the SR. https://kb.vmware.com/s/article/1008525
I have Skyline Health installed on my production environment precisely for this reason.
B: According to the Skyline Advisor Pro, it meets these requirements, where Skyline Health does not do anything for uploading logs. https://www.vmware.com/ca/support/services/skyline.html
B: Skyline Advisor Pro.. https://www.vmware.com/ca/support/services/skyline.html
B, proactive
Alguma referência para validar a questão? Por quê não VMware Skyline Advisor Pro? Tanks!
B - Log Assist