An IT department is experiencing random hardware failures that are costing the company money. The CIO is looking for technical support beyond traditional break/fix with enhanced visibility and proactive insights into the environment at no additional cost.
Which VMware service meets the needs of the CIO?
VMware Skyline is the VMware service that meets the needs of the CIO. VMware Skyline offers enhanced visibility and proactive insights into the environment. It helps in automatically and securely collecting, aggregating, and analyzing product usage data, thereby enabling VMware Technical Support Engineers to improve time to resolution and proactively resolve potential problems. Additionally, it provides these benefits at no additional cost, which aligns with the CIO's requirements.
VMware Skyline™ is an innovative, proactive support service aligned with VMware Global Support Services. Skyline automatically and securely collects, aggregates and analyzes product usage data that helps VMware Technical Support Engineers improve time to resolution and proactively resolve potential problems.
C 484/500 27-APR-2023
Skyline is the service doing precisely that.
i been looking and in diferents documents (some olds) spoke of Skyline
C is correct
The only option "At no additional cost" is Skyline