How are the Number of Messages calculated in UiPath Communications Mining's thread analytics?
How are the Number of Messages calculated in UiPath Communications Mining's thread analytics?
The number of messages in UiPath Communications Mining's thread analytics is calculated by taking a count of the number of messages that are part of the same thread. This means each message within a thread is counted individually to determine the total number of messages in that thread.
Number of Messages The platform will display the threaded volume by number of messages, as well as the top label volumes by number of messages. The number of messages is calculated by taking a count of the number of messages that are part of the same thread. https://docs.uipath.com/communications-mining/automation-cloud/latest/user-guide/using-reports