When must a service define entity rules?
When must a service define entity rules?
A service must define entity rules if some or all of the KPIs in the service will be split by entity. Entity rules allow the service to correctly identify and filter data based on specific entities, making it possible to accurately measure and monitor KPI values for those individual entities.
Could someone please verify the accuracy of this answer
In some cases, you may decide to assign specific entities to services • Example: a set of servers that is dedicated to online sales • These entities would be defined in ITSI and assigned to the service via entity rules