Which of the following describes a realistic troubleshooting workflow in ITSI?
Which of the following describes a realistic troubleshooting workflow in ITSI?
A realistic troubleshooting workflow in ITSI involves starting with the Service Analyzer to identify which services are impacted and to gain an overview of their statuses. The next step is the Notable Event Review, where specific events that might signify issues are investigated. Finally, deep-diving into those events helps in pinpointing the root cause and addressing it. This sequence mirrors the logical process of identifying, investigating, and resolving IT issues.
B is correct.
Think its B