Which of the following activities comes under the ‘design’ category of the business process management?
Which of the following activities comes under the ‘design’ category of the business process management?
The design phase in business process management involves creating and modeling new workflows and processes to achieve business goals. This typically includes activities such as introducing different variables for the designs to explore various approaches and configurations. Identifying current business processes falls under process analysis or discovery, not design. Therefore, introducing different variables for the designs is the activity that fits into the design category.
Business process design (BPD) is the creation of new workflows from scratch in order to achieve a company’s goals. It helps teams develop effective and clearly defined processes and workflows that are scalable and easy to replicate. Formalizing tasks that employees perform regularly will help to establish best practices, and guarantee that all relevant parties know the exact steps that go into a business process or workflow. Example: Improving an existing process: An HR team has an effective process in place for sharing information with employees, however, they recently faced an issue that led to mixed messages being delivered. The HR team identified the problem and how it can be solved, and worked on improving their existing process by identifying and assigning a single person to the communication process.