Significant variation in process performance is a consequence of several causes that can be classified using which of the terminologies shown. (Note: There are 2 correct answers).
Significant variation in process performance is a consequence of several causes that can be classified using which of the terminologies shown. (Note: There are 2 correct answers).
Significant variation in process performance can be classified into two main categories: Common and Special. Common causes, also known as random causes, are the natural and inherent fluctuations that occur in any process. These are typically present all the time and are usually due to the system itself. Special causes, also known as assignable causes, are variations that can be traced to a specific reason, such as a malfunction or human error, and can be corrected once identified.
Correct Answer: AD