What is the purpose of a Sitecore Support Package?
What is the purpose of a Sitecore Support Package?
The purpose of a Sitecore Support Package is to help Sitecore replicate an issue without needing to access the environment directly. This package collects relevant information and diagnostic data about an issue, which aids Sitecore's support team in understanding and reproducing the problem without direct access to the environment, thus facilitating efficient troubleshooting and resolution.
A is the right answer
A is correct
A is correct
https://support.sitecore.com/kb?id=kb_article_view&sysparm_article=KB0004553#:~:text=Sitecore%20Support%20is%20designed%20to,implementation%20assistance%2C%20or%20consulting%20services.
A is correct
option a
The purpose of a Sitecore Support Package is: A. To help Sitecore replicate an issue without needing to access the environment directly. Sitecore Support Packages are used to collect relevant information and diagnostic data about an issue or problem in a Sitecore environment. This package helps Sitecore's support team to understand and reproduce the issue without having to directly access the environment. It aids in troubleshooting and resolving issues efficiently.