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Question 130

Which module is used to access the knowledge bases which are available to you?

    Correct Answer: B

    To access the knowledge bases available to an end user, the 'Self Service > Knowledge' module is used. This module is designed for general users to search for and access knowledge base articles without administrative privileges. Other options like 'Knowledge > Home' or 'Knowledge > All' are used differently within the knowledge management framework and might not directly provide access to the knowledge bases for basic users.

Discussion
IbeauoOption: B

I vote for B! I have checked on my Developer Instance, answer D is not correct, because Knowledge > Knowledge Base doesn't exist, like OtterSpace has mentioned, available is Knowledge > Administration > Knowledge Bases (yes, plural)

MacGyver4thOption: B

As an admin, wouldn't you have access to all knowledge bases? I think this question is asked from the perspective of a non-admin user. In that case, the answer would be B.

gedgyOption: B

Per Washington DC version this is: Knowledge - Homepage - OR - Self-service - Knowledge

Certs_HubOption: B

Self service > Knowledge is the correct answer.

rcn8278Option: B

Correct answer is B

evokenOption: B

B is correct

Spiderman5000Option: B

"B" is correct as a user. "D" is correct if you wish to administer the articles.

RanawayOption: B

B should be the correct one

FaithyeOption: B

B is the right answer

foolishsoul4556Option: B

B is correct, D would have been correct if the question mentioned how to see all existing Knowledge bases within the system.

IlovetestsOption: B

Self Service > Knowledge

Ghouse1Option: B

B. Self Service > Knowledge

HarisBMREOption: B

B is correct

bagolyOption: B

B is correct

Dela803Option: B

B is correct!!

VinnyzworldOption: B

B Self Service > Knowledge

ardapOption: B

Self Service > Knowledge