In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?
In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?
In the ServiceNow Implementation Methodology, the 'Prepare' stage is focused on understanding process and platform needs through workshops, finalizing the engagement timeline, and refining configuration requirements (stories). This aligns with the purpose of defining processes and requirements for engagement and finalizing the delivery plan and user stories.
Not certain, but I think D is correct. From documentation: Prepare: Hold workshops to understand process and platform needs. Finalize engagement timeline and refine configuration requirements (stories).
Right answer is E, initiate: https://www.servicenow.com/success/now-value/nowcreate.html
Looking at your own link it seems to correlate with 'Plan', which as others have suggested is probably meant to be there in place of 'Prepare'
Prepare is not a stage, i would say Plan!
Prepare seems like a mistype and plan is the correct answer here, so i will go with D
As per the ServiceNow Implementation Methodology data sheet: "Prepare: Hold workshops to understand process and platform needs. Finalize engagement timeline and refine configuration requirements (stories)." Answer is D - Prepare https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/data-sheet/ds-sim.pdf
It should be Plan :)