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CSA Exam - Question 307


The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:

• Number

• Task Type

• Parent

• Short Description

• Assignment Group

• Assignee

• Updated

After navigating to the list, where would you click, to meet this requirement?

Show Answer
Correct Answer: B

To change the default layout of the Task list and reorder the columns, navigate to the List Context Menu, then select Configure, and finally click on Columns. This option allows you to customize the columns as desired.

Discussion

3 comments
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yo_mammaOption: D
Apr 6, 2023

D is correct https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/list-administration/task/t_ConfigureTheListLayout.html

MACCA81Option: D
Feb 23, 2024

D is correct

gedgyOption: D
Jul 1, 2024

This appears to be an outdated question. At the moment in (Washington DC) there is no List Layout in the Configure menu after right-clicking on Any Column Header. Only the Gear icon has this option.