You have just created a new hardware model record for a group of laptops you purchased. When does normalization first run to normalize the record?
You have just created a new hardware model record for a group of laptops you purchased. When does normalization first run to normalize the record?
Normalization of a new hardware model record first takes place when you manually trigger it by clicking the 'Normalize Hardware Model' link under Related Links. This ensures that the hardware record is immediately processed for normalization rather than waiting for scheduled jobs or the save action.
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Checked the documentation - https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/hardware-asset-management/task/normalize-hardware-consumable-models.html