Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
The expected outcomes of IT asset management (ITAM) typically include the integration with business services through the Service Catalog from request to disposal (A), leveraging IT Service Management (ITSM) to manage the lifecycle of assets through their useful life as configuration items (B), and providing input into, aligning with, and following corporate governance (C). ITAM focuses on managing assets from procurement to disposal and ensuring they are used efficiently and comply with corporate policies. Application privacy, security adherence (D), and service mapping to predict service impact (E) are not typically primary outcomes expected of ITAM.
ABC is correct P17 of Tokyo Book
Service Mapping is an ITOM feature, not ITAM
It should be ABC
ABC are the right options
Page 17 of Vancouver book
My Assumption is ABC based on the following: Asset management business practices have a common set of goals. - Control inventory that is purchased and used. - Reduce the cost of purchasing and managing assets. - Select the proper tools for managing assets. A) Manage the asset life cycle from planning to disposal. - Achieve compliance with relevant standards and regulations. B) Improve IT service to end users. C) Create standards and processes for managing assets.