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CSA Exam - Question 162


A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?

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Correct Answer: D

To view a snapshot of month-end Sales performance data compared to Sales targets and to see those monthly numbers trended over time and forecasted into the future, Performance Analytics is the best fit. Performance Analytics provides comprehensive capabilities for reporting, trending over time, and forecasting future performance, which are exactly what the manager needs.

Discussion

6 comments
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Vinoth9289Option: D
Oct 29, 2023

D is correct https://docs.servicenow.com/en-US/bundle/vancouver-now-intelligence/page/use/performance-analytics/concept/pa-snapshots.html

Kev06Option: D
Jul 30, 2023

Snapshot - isn't this part of reporting functionality? Not sure why the Answer is D

judyt35Option: B
Sep 19, 2023

What is the correct answer? Shouldn't be "B"?

f5003a6
Mar 24, 2024

Monthly numbers trended over time, and forecasted into the future can be reached only via Performance Analytics.

f5003a6Option: D
Mar 24, 2024

Monthly numbers trended over time, and forecasted into the future can be reached only via Performance Analytics.

oswaldorusbOption: D
Mar 26, 2024

D is correct. PA

benarjiOption: D
Jul 1, 2024

D. Monthly numbers trended over time, and forecasted into the future can be reached only via Performance Analytics.