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CSA Exam - Question 175


Which role can manage multiple knowledge bases?

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Correct Answer: D

The role that can manage multiple knowledge bases is 'knowledge_admin'. This role is specifically designed for overseeing and managing the entirety of Knowledge Management within the system, including multiple knowledge bases.

Discussion

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PappyFoxOption: D
Apr 21, 2023

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/knowledge-management/reference/r_KnowledgeRoles.html knowledge-admin

RangerPM
Aug 6, 2023

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/knowledge-management/reference/r_KnowledgeRoles.html

wer3ballOption: D
Mar 8, 2024

D. Answer is under "What is Knowledge Management" section

benarjiOption: D
Jul 1, 2024

D. knowledge_admin role: Administrators and those with the knowledge_admin role have the ability to manage multiple Knowledge Bases.