Which of the following is a condition for matching rules?
Which of the following is a condition for matching rules?
A condition for matching rules is specific case attributes. Matching rules rely on particular attributes and details of a case to determine how and where it should be routed or assigned.
I think the correct answer is D. https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-service-management/task/configure-case-routing-assignment.html
D is the Correct Answer. CSM Implementation book page 117
D is correct.
D should be the correct one
D is correct
D is correct.