CSA Exam QuestionsBrowse all questions from this exam

CSA Exam - Question 154


When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?

Show Answer
Correct Answer: C

The best way to return the instance, logged in with your user account, after impersonating a user for testing purposes, is to end the impersonation. This action will stop the current session of impersonation and revert you back to your original user account. Logging out and back in is not necessary unless specifically dealing with elevated roles or other security-related scenarios. Clearing the browser cache or turning the computer off and on again are not relevant steps for this scenario.

Discussion

17 comments
Sign in to comment
Ghouse1Option: C
Sep 24, 2022

C is the best answer. If you are in High Security mode then you log out and back in.

GoblinskiOption: C
Dec 22, 2022

Got this at the exam today and actually wrote a comment at the end of the exam when I was given the opportunity. I have difficulties figuring out the question itself: - The question does indeed state "...Return the instance...", to the letter. - What on Earth is "Return the instance" ? Is it a typo for "Return TO the instance" (the original one) ? - "Return TO the instance" to me would definitely mean answering "End Impersonation" - "Return THE instance" could mean anything (unless it's a specific technical term). And it could, in this case, be answer D. I did choose "End Impersonation", but I was really hesitating. I passed the exam, but am not sure at all what the correct answer was to this question. Speaking of which - this exam was way easier than the first one which I failed. I failed on Nov 17, not sure what happened then but I got questions that I have never seen or thought of.

evoken
Feb 25, 2023

Yes, be warned. On my first attempt I swear I had 40 trick questions and failed by one or two questions. Hoping for bettre questions.

Dela803Option: C
Sep 15, 2022

Correct answer is C. In some cases, impersonating a user might cause an issue that makes it difficult to switch back so it’s best to return to the user and log back in.

Nasman096Option: D
Oct 17, 2022

Note: When you attempt to impersonate a user who is locked out or is inactive, the system forces a logout after you generate an event or click a link. All changes made while using impersonation affect the current session. Make sure you properly logout, then login after impersonation is completed. https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/users-and-groups/concept/c_ImpersonateAUser.html

PhilippvsOption: C
Nov 28, 2022

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/users-and-groups/concept/c_ImpersonateAUser.html

Vishy123Option: C
Jan 6, 2023

i think c is correct answer

Rido4goodOption: C
Feb 14, 2023

It literally says for testing purpose. So C should be correct. To end impersonation and retuned logged back into the instance

it0m_manOption: C
Feb 21, 2023

Answer is C

timothy_mooreOption: C
Feb 21, 2023

Answer is C

it0m_manOption: C
Feb 22, 2023

C is the correct answer.

YMijoeOption: C
Feb 23, 2023

I agree that "Ending the impersonation" is the correct answer.

YMijoe
Feb 23, 2023

"End Impersonation"

evokenOption: C
Feb 25, 2023

C is coreect

Jana08Option: C
Mar 15, 2023

C is correct

JonesSalkvistOption: C
May 4, 2023

It's end impersonation

GoldBearOption: C
Nov 19, 2023

End impersonation

ddigglerOption: C
Mar 7, 2024

C. You only have to logout and back in if your using Elevated role such as security_admin

MaDSnowOption: C
Jul 2, 2024

C. End Impersonation