Which table stores incident categories and subcategories?
Which table stores incident categories and subcategories?
The table that stores incident categories and subcategories is the Choice table [sys_choice]. This table holds the options for choice fields, including the categories and subcategories used for incidents.
c is correct
Correct
p268 C correct
https://www.servicenow.com/community/itsm-forum/in-what-table-is-stored-categories-and-subcategories-for/m-p/775369
I think the 10% of users who selected D as the correct answer, should not work in ServiceNow :-( Or at least they should stay away from implementations.
:D .....
D is the right answer. You can find the category in the Incident table.
The category field in the incident table is a string field with choices, and those choices are stored in the sys_choice table. So the correct answer is C
in the incident table is a reference field pointing to sys_choice
Check text book P268