By default, which ServiceNow role can only view reconciliation results?
By default, which ServiceNow role can only view reconciliation results?
The ServiceNow role that can only view reconciliation results by default is 'sam_user'. This role has the necessary permissions to view the results of the software asset management reconciliation process but not to initiate the reconciliation itself. Other roles, such as 'sam_admin', have more advanced permissions including running on-demand reconciliation.
it's B
sam_user can view the results and sam_admin can run the reconciliation. So the answer is B
sam_user can view reconciliation results
Users with the sam_admin role can run on-demand reconciliation; users with sam_user role can only view reconciliation results.
https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-management2/concept/c_SAMReconciliation.html