Individual Development Team members have been approaching Steven, the Scrum Master, to complain about Chris. Chris has the most experience on the system they are building. He often questions the choices team members make in design and architecture making them feel bad.
What are two good ways for Steven to address this problem? (Choose two.)
Steven should facilitate a session with the full team to help resolve the issue. This approach promotes transparency, collaboration, and the opportunity for the entire team to address conflicts openly, fostering a team-oriented solution. Additionally, Steven should share his concerns directly with Chris, explaining the impact of his actions on the rest of the team and stressing the importance of being a team player. This direct feedback can help Chris understand how his behavior affects team dynamics and encourage more supportive interactions, leading to a more cohesive work environment.
Should be A & B I think
This is a topic for the Retro. It is best to involve the whole Scrum team into the solution of a conflict. Furthermore everybody might be coached to WoW in Scrum in another session outside of the scrum meetings since the SM is responsible everybody understood the Scrum rules.
shouldn't it be B and D
SM can not facilitate another session outside of scrum meetings as that is not within the scrum requirements. Discussing 1-1 with the member to teach scrum values is more reasonable than going outside the rules of SCRUM.
A and B are correct
Question# 35 is similar. Why has #36 two correct answers and #35 only one?
Conflict should be resolved with the involved of all persons relate. Can't ask one side deal with problem for other one's happiness Should be A and B