Which pillar in the House of Lean focuses on the Customer being the consumer of the work?
Which pillar in the House of Lean focuses on the Customer being the consumer of the work?
Innovation: Encourage experimentation, creativity, and continuous improvement. Allocate time and resources for exploring new ideas and solutions to stay competitive and meet evolving customer needs.
Relentless Improvement: This pillar emphasizes continuously improving processes to better meet customer needs, reduce waste, and deliver more value. By constantly improving, organizations can better align their work with customer demands and expectations.