Northern Trail Outfitters (NTO) plans to significantly grow its workforce and wants to increase the overall security of Its Sales Cloud instance. NTO has previously implemented a complex security solution with organization-wide defaults, criteria-based sharing rules, and dozens of user profiles. NTO has asked a business analyst (BA) for recommendations on how to proceed.
Which aspect of a potential solution is most important for a BA to consider?
When planning to significantly grow its workforce, the most important aspect to consider in the potential solution is scalability. Since Northern Trail Outfitters has already implemented a complex security solution, the system must be able to efficiently handle the increased number of users without requiring a complete overhaul of the existing setup. Ensuring that the security architecture can expand seamlessly in response to growing demands is crucial for maintaining the integrity and functionality of the Sales Cloud instance as the organization grows.
Why would BA consider User Adoptions because of Sharing Rules and Org-Wide Default? Why wouldn't he consider Scalability?
I believe it would be scalability
upon reading the question again user adoption should be correct. it is important that any new security solution is easy for new users to learn and use. A complex security solution with dozens of user profiles is likely to be difficult for new users to understand, which could lead to security risks.
When it comes to security solutions for Sales Cloud, there are many aspects to consider. However, the most important aspect for a business analyst (BA) to consider when recommending a solution is scalability. This is because NTO plans to significantly grow its workforce and the security solution must be able to accommodate this growth .
B. Scalability https://trailhead.salesforce.com/content/learn/modules/scalability-with-salesforce/understand-scalability-at-salesforce
A complex OWD and dozens of user profiles. BA should focus in 1st instance on scalability.
A complex OWD and dozens of user profiles. BA should focus in 1st instance on scalability.
Complex solution implemented must be based on NTO's complex requirement. Rather than re-inventing the whole security solution, it will be better to device a solution keeping the existing security solution as base and hence the 'User Adoption' is quite important while thinking for any further solution.
I dont think user adoption should be a factor here because users arent working with the ins and outs of the security system setup, it will just be running in the background while they work Scalability makes the most sense as its specified that as your company grows your org grows with it, if you've only built for say 100 customers and next year you serve 10,000 you'll bottleneck your system. Question states they're going to significantly grow their workforce so B makes the most sense https://trailhead.salesforce.com/content/learn/modules/scalability-with-salesforce/understand-scalability-at-salesforce
While user adoption and system downtime are also important considerations, scalability addresses the fundamental challenge posed by growth and is crucial in ensuring that the security architecture supports the organization's expansion smoothly and efficiently.