Cloud Kicks wants its sales operations team to place orders for United States customers in Sales Cloud. The sales ops team needs to calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.
What should the consultant recommend to meet the requirement?
Given the complexity and the potential for changes in tax laws, the most reliable and maintainable solution is to use an app from the AppExchange. These apps are designed to handle complex calculations and can be updated easily to stay compliant with changing tax regulations. Using a formula field or a spreadsheet would not be suitable because they would not automatically update with changes in tax laws, and maintaining them manually would be error-prone and inefficient.
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