Universal Containers has recently launched a site for its retailers. Retailers are able to collaborate with other retailers around topics; however, retail managers aren’t able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
Retail managers need to be given Super User access. Super User access allows partner users, such as retailers, to view records owned by other users at their level or below in the role hierarchy. This elevation in access privileges ensures that managers can oversee records owned by their peers as well as subordinates, resolving the issue of visibility.
'Partner super users can get insights into the records of other partner users who are at their role level or below them in the account role hierarchy.' https://help.salesforce.com/s/articleView?id=sf.community_builder_cdn_overview.htm&type=5
correct link: https://help.salesforce.com/s/articleView?id=sf.networks_partner_super_user_access.htm&type=5
I think the answer is D We need to grant read access to peers and subordinates, so the Sharing Set will accomplish this https://help.salesforce.com/s/articleView?id=sf.networks_setting_light_users.htm&type=5
"Record access granted to users via a sharing set isn’t extended to their superiors in the role hierarchy."
Partner super users can get insights into the records of other partner users who are at their role level or below them in the account role hierarchy. Super users can access records according to their level of permissions. For example, if a manager with full access to cases is granted Super User Access, then they can view and edit cases of other managers and their direct reports. A different manager who has read-only access to cases can only view the cases of other managers and their direct reports, even as a Super User.