A company wants to standardize exception tracking, handling, and analytics. The company will complete the following:
1. Build a company wide logging service hosted on a middleware platform.
2. Create case object records for exceptions based thresholds.
3. Change all their Apex Loggers to publish Application Exceptions as custom platform events.
Which two specifications should the integration architect include in the logging service architecture? (Choose two.)
To standardize exception tracking, handling, and analytics, the logging service architecture should include subscribing to the Application Exceptions using the Salesforce Streaming API and creating Salesforce Cases using the Salesforce REST, SOAP, or Bulk API. This approach leverages the Salesforce Streaming API for real-time event handling and ensures that cases can be created systematically through well-defined and robust API methods.
if we are logging the exception from apex into a platform event - why go and use rest/soap/bulk to create the case. I'd use a flow - record triggered, create a case.