Cloud Kicks (CK) recently went live with Sales Cloud. Management at CK wants to determine whether Sales Cloud is being used appropriately and whether it is being kept up to date. They want to justify the costs for future implementation phases.
What should a consultant recommend to meet the requirement?
To determine whether Sales Cloud is being used appropriately and whether it is being kept up to date, a Data Quality Analysis Dashboard from the AppExchange would provide comprehensive and visual metrics on data quality. This would help CK justify costs for future implementation phases by clearly showing how well the Sales Cloud is being utilized and maintained.
Audit trail lists SETUP changes. How exactly should that help to check for constant quality data? I vote C
Set Up Audit Trail for monitoring changes: The audit trail can be used to track changes to Salesforce data, but it is not as easy to use as Data Quality Analysis Dashboards to generate reports and metrics.
C it is