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Certified Sales Cloud Consultant Exam - Question 183


Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product.

Which two points should the consultant include in the training information? (Choose two.)

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Correct Answer: BD

Users must connect an email account to Salesforce and agree to terms before they can send emails in Lightning. Additionally, users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list. These two points are critical for the proper usage and functionality of Einstein Activity Capture with respect to user permissions and control over email inclusions.

Discussion

3 comments
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sgeediOptions: BC
Dec 13, 2023

B, C are rght

sgeediOptions: BC
Dec 13, 2023

B, C are right

c5b95bfOptions: AB
Jun 12, 2024

AB maybe