Universal Containers (UC) wants to make it easier for sales reps to log their customer interactions, such as emails and events, directly from their email and calendar applications. UC wants to report on these activities in Salesforce.
Which two actions should the consultant recommend? (Choose two.)
To make it easier for sales reps to log their customer interactions directly from their email and calendar applications and report on these activities in Salesforce, it is recommended to implement solutions that allow for seamless integration and logging of these interactions. Implementing Inbox to sync Outlook or Gmail calendar events facilitates the synchronization of activities like events directly. Additionally, enabling the logging of emails to records in Salesforce from Outlook or Gmail ensures that all interaction data can be captured and reported on within Salesforce. These actions allow sales reps to work within familiar applications while ensuring all relevant activity data is stored in Salesforce for reporting purposes.
Coorect answers are B and C
AC is it