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Certified Sales Cloud Consultant Exam - Question 124


During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is impacting adoption.

How should the consultant avoid this issue in the future?

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Correct Answer: AB

Conducting a Beta review during the Validate phase allows users to interact with the new system in a controlled environment before full deployment. This practice helps identify usability issues and get user feedback, which can be used to make necessary adjustments to improve adoption. Ensuring that the system meets user needs and is intuitive to use is crucial for successful adoption.

Discussion

3 comments
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KmezOption: A
Jul 23, 2023

A would be the more appropriate answer.

c5b95bfOption: A
Mar 22, 2024

A seems to be more correct

c5b95bfOption: A
Jun 7, 2024

A is it